Shipping Policy

Effective date: September 17, 2025

Questions? [email protected]

1. Order Processing Times

• Processing: 1–3 business days (Mon–Fri, excluding holidays)
• Orders after 2:00 PM EST process the next business day
• During peak periods, processing may take slightly longer

2. Shipping Methods & Estimated Delivery

Method	Estimated Transit	Tracking
Standard	5–10 days (US) / 7–15 days (international)	Yes
Expedited	2–5 business days	Yes
Express	1–3 business days	Yes

3. Shipping Rates & Free Shipping

Rates are calculated at checkout. Free standard shipping is available on eligible orders.

4. Shipping Destinations

United States: all 50 states, including P.O. Boxes and APO/FPO.

International: we ship to many countries worldwide. Some products may have regional restrictions.

5. Tracking & Delivery

You will receive a shipment confirmation email with tracking once your order ships.

6. Customs, Duties & Taxes (International)

Buyer responsibility: International orders may be subject to customs duties and import taxes, which are not included in our prices.

7. Address Changes

Email us immediately if you made a mistake. Once shipped, we may be unable to change the address.

8. Lost, Stolen, or Damaged Shipments

Contact us within 7 days of delivery with photos for damaged items. For lost packages, we open a carrier investigation within 7–10 business days.

9. Split Shipments

Items in the same order may ship from different warehouses at no extra cost.

10. Contact Us

Questions about shipping? [email protected]